Please can someone help me to flash the stock rom on my phone - LG spirit 4G (H440n) - Hutchison Three UK?
Reason: Cannot go into settings on phone.
Symptoms: "Unfortunately, settings has stopped"
The icon for "settings" in the application area has changed to "com.android.settings.Settings".
Background: The phone has been well cared for, not a scratch on it, and no dubious apps (that I am aware of) have been installed, and certainly no .apk's have been installed. It has worked for many months without issue. The settings issue seemingly came from nowhere.
The basic stuff that I have tried: Factory reset has been done on the phone. Still cannot access settings, not even in safe mode. I have general use of the phone but cannot change settings.
From then on: I have ran the lg support tool (the alternative - lg bridge, is not relevant to my phone), and ran upgrade recovery. It downloads the kdz which I have made a copy of (H440N10G_00.kdz). It finishes the download, starts the upgrade process, gets to 9%, switches my phone off completely, and prompts me to restart the process. It can't go any further than this using this method. I also have to battery pull to switch the phone back on. Holding the power button for 20 seconds doesn't achieve anything here at this point.
After reading, it seems that I should be able to flash the image using adb and/or fastboot. These are installed on my system, as are the android USB drivers found in the android SDK.
Where I am getting stuck: I can boot into fastboot mode no problem. On the pc "fastboot devices" shows the device no problem, but none of the fastboot commands do anything. They print on my phones screen, but they do nothing at all. The phone installed fine without issue in the device manager. I can also boot into download mode, but the issue in this mode is that it comes up with "boot certification verify" which stays on for a few seconds and then the phone switches off. I am watching the device manager during this, and it doesn't detect or show in the device manager. Consequently "adb devices" on the pc produces nothing, as the phone doesn't stay on long enough to detect.
On my LG G4 spirit (H440n), it's the down-button as plugging usb to get into fastboot, and it's the up-button on plugging usb to get to download mode. This doesn't need checking. I know what i'm doing at least this much. Also, any responses need not mention about changing settings on my phone. It cannot be done! Not even after a factory reset. Not even in safe mode after a factory reset. Accessing settings is the very issue, so any solutions given that involve changing settings will not work, because settings will absolutely not run in any thus-far tried scenario.
Where can I go next, and what can I try? I wish to avoid sending to lg because I need the phone. I have not tried to root this and have no intention of rooting it until my warranty is up.
If there is a solution to this, I aim to keep it tidy for the benefit of others, so I will not be posting this on any other forums, or making duplicate posts. I am asking here, because I believe this to be the best possible forum that could potentially help me (and others) resolve this issue.
I hope you guys can help, so thanks in advance, and if you can't, thanks for looking into it.
Mark
Reason: Cannot go into settings on phone.
Symptoms: "Unfortunately, settings has stopped"
The icon for "settings" in the application area has changed to "com.android.settings.Settings".
Background: The phone has been well cared for, not a scratch on it, and no dubious apps (that I am aware of) have been installed, and certainly no .apk's have been installed. It has worked for many months without issue. The settings issue seemingly came from nowhere.
The basic stuff that I have tried: Factory reset has been done on the phone. Still cannot access settings, not even in safe mode. I have general use of the phone but cannot change settings.
From then on: I have ran the lg support tool (the alternative - lg bridge, is not relevant to my phone), and ran upgrade recovery. It downloads the kdz which I have made a copy of (H440N10G_00.kdz). It finishes the download, starts the upgrade process, gets to 9%, switches my phone off completely, and prompts me to restart the process. It can't go any further than this using this method. I also have to battery pull to switch the phone back on. Holding the power button for 20 seconds doesn't achieve anything here at this point.
After reading, it seems that I should be able to flash the image using adb and/or fastboot. These are installed on my system, as are the android USB drivers found in the android SDK.
Where I am getting stuck: I can boot into fastboot mode no problem. On the pc "fastboot devices" shows the device no problem, but none of the fastboot commands do anything. They print on my phones screen, but they do nothing at all. The phone installed fine without issue in the device manager. I can also boot into download mode, but the issue in this mode is that it comes up with "boot certification verify" which stays on for a few seconds and then the phone switches off. I am watching the device manager during this, and it doesn't detect or show in the device manager. Consequently "adb devices" on the pc produces nothing, as the phone doesn't stay on long enough to detect.
On my LG G4 spirit (H440n), it's the down-button as plugging usb to get into fastboot, and it's the up-button on plugging usb to get to download mode. This doesn't need checking. I know what i'm doing at least this much. Also, any responses need not mention about changing settings on my phone. It cannot be done! Not even after a factory reset. Not even in safe mode after a factory reset. Accessing settings is the very issue, so any solutions given that involve changing settings will not work, because settings will absolutely not run in any thus-far tried scenario.
Where can I go next, and what can I try? I wish to avoid sending to lg because I need the phone. I have not tried to root this and have no intention of rooting it until my warranty is up.
If there is a solution to this, I aim to keep it tidy for the benefit of others, so I will not be posting this on any other forums, or making duplicate posts. I am asking here, because I believe this to be the best possible forum that could potentially help me (and others) resolve this issue.
I hope you guys can help, so thanks in advance, and if you can't, thanks for looking into it.
Mark
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