Tuesday, 5 July 2016

Nexus 10 crashing, can not bootup properly



Hello all!

I just received a nexus 10 from someone but only because he said he hasn't used it in like 2 years as he says it's broken. It is indeed "broken". He says it may be a hardware issue.

So what's happening is that when I turn it on, the tablet vibrates, goes to the google logo, and then comes the colored dots swirling around and after a while the tablet crashes. The process then starts all over again and never actually goes to the homescreen.

The only thing I have done so far is do a factory reset from the tablet itself (holding down power + volumes) but that did not fix anything.

What can I do to get it at its default state and working properly? Do I need to update the firmware? What software do I need to download?

If anybody can help, it would be much appreciated. This thing is beautiful and I would love to use it.

Thanks



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