Hi All,
First time poster with an unusual problem. I live in Australia and have a Samsung Galaxy S5 SM-G900F which is the European model. Up and till recently I was getting Telstra 4G reception. Now all of a sudden I'm only getting constant 3G reception. I have confirmed that there are no 4G network repair/maintenance/upgrade issues in my area. It was only in the last week that I noticed the constant 3G reception so I can't really pinpoint a specific incident or exact date as to when it actually started happening. Here is what I have tried thus far:
Phone restarts, changing network settings and switching to flight mode.
I've confirmed that the phone network is set to LTE/WCDMA/GSM (auto connect).
I have done numerous hard resets, cache wipes, Dalvik cache wipes, drive wipes, etc.
I have rooted and unrooted the phone numerous times.
I have tried several different stock and custom ROMS.
I have tried a 4G SIM cards from other phones.
Tried numerous network switching apps.
NOTHING WORKS!
I always love to tinker with my phone so I'm always looking for ways to improve the phone's performance. It may be that an app (battery improvement/tweaking type apps) I installed somehow changed the network settings but I would have thought a million hard resets would have sorted that all out but apparently not. At the moment I'm running a rooted stock Android 5.1 ROM. I've tried stock Android 4 and 6 as well with no joy.
Here is the unusual thing. When I put in another 4G SIM card into my phone the network still remains on 3G but as soon as I put my SIM card back in 4G magically reappears. It's bizarre. At least I know my phone can still get 4G. You would think that would solve the problem but it doesn't. When I am in an area where the 4G signal is weak the stronger 3G signal kicks in as it is supposed to. When I get back into an area with strong 4G reception the phone remains stuck on 3G and no matter what I do it won't go back to 4G unless I go through the convoluted process described above.
I am all out of ideas. I think I have tried everything possible. I've trawled the web and I appear to be the only person in the world with this problem. I don't know if it is a software or hardware problem with my phone. My SIM card works in other 4G phones so I don't think it is part of the problem. At the end of the day it's not a big deal as 3G is fine but I'm just one of these people that has to fix a problem. Worst case scenario I'll probably upgrade the phone in the next 6 months.
Any suggestions or tips other than what I have listed above would be greatly appreciated. Thanks in advance.
Bulky :D:D:D
First time poster with an unusual problem. I live in Australia and have a Samsung Galaxy S5 SM-G900F which is the European model. Up and till recently I was getting Telstra 4G reception. Now all of a sudden I'm only getting constant 3G reception. I have confirmed that there are no 4G network repair/maintenance/upgrade issues in my area. It was only in the last week that I noticed the constant 3G reception so I can't really pinpoint a specific incident or exact date as to when it actually started happening. Here is what I have tried thus far:
Phone restarts, changing network settings and switching to flight mode.
I've confirmed that the phone network is set to LTE/WCDMA/GSM (auto connect).
I have done numerous hard resets, cache wipes, Dalvik cache wipes, drive wipes, etc.
I have rooted and unrooted the phone numerous times.
I have tried several different stock and custom ROMS.
I have tried a 4G SIM cards from other phones.
Tried numerous network switching apps.
NOTHING WORKS!
I always love to tinker with my phone so I'm always looking for ways to improve the phone's performance. It may be that an app (battery improvement/tweaking type apps) I installed somehow changed the network settings but I would have thought a million hard resets would have sorted that all out but apparently not. At the moment I'm running a rooted stock Android 5.1 ROM. I've tried stock Android 4 and 6 as well with no joy.
Here is the unusual thing. When I put in another 4G SIM card into my phone the network still remains on 3G but as soon as I put my SIM card back in 4G magically reappears. It's bizarre. At least I know my phone can still get 4G. You would think that would solve the problem but it doesn't. When I am in an area where the 4G signal is weak the stronger 3G signal kicks in as it is supposed to. When I get back into an area with strong 4G reception the phone remains stuck on 3G and no matter what I do it won't go back to 4G unless I go through the convoluted process described above.
I am all out of ideas. I think I have tried everything possible. I've trawled the web and I appear to be the only person in the world with this problem. I don't know if it is a software or hardware problem with my phone. My SIM card works in other 4G phones so I don't think it is part of the problem. At the end of the day it's not a big deal as 3G is fine but I'm just one of these people that has to fix a problem. Worst case scenario I'll probably upgrade the phone in the next 6 months.
Any suggestions or tips other than what I have listed above would be greatly appreciated. Thanks in advance.
Bulky :D:D:D
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