Monday, 25 July 2016

Phone is becoming unresponsive



Has anyone started or has had issues with the V10 becoming progressively non-responsive?

My wife and I both have the V10, mine being recently replaced due to what looked like memory corruption as icons started showing as grey blocks randomly even after a restore from my pc. Hers is starting to exhibit multiple of the same issues plus more even after a restore from pc:
  • Not powering on requiring battery pull

  • No longer accepting double tap to wake/sleep

  • Icons starting to become grey blocks

  • slowness to responses

  • Phone calls are not coming through at times


Verizon has replaced my phone but the fact that hers is starting to show the exact same issues has me wondering if there is a bigger issue to these phones. My new phone has started to show the issues of double tap not responding, there is not an app that is causing wakelock or draining battery. I don't have unusual apps loaded on either phones and have tried going a few days fully stock and it is still exhibiting the issues.

If there is, is there anyway to get Verizon to move us out of these phones if it continues as I'm not going to have a phone that is going to constantly have issues.



No comments:

Post a Comment