Hi Everyone
So I've been having issues with the touchscreen for Kindle fire HDX 7" tablet. I have spoken to Amazon customer service which was no help and the only help they offered was for me to buy a new Kindle which is unacceptable in my opinion.
When I first turn on my tablet everything is working fine with no issues, but after some light usage and maybe some internet browsing it starts to lock up. It almost seems like there's some memory leak issue where the RAM fills up too fast causing the device to become unresponsive. Some parts of the screen becomes unresponsive while other parts of the screen work ok especially when using the keyboard. The tablet seems to be completely responsive again if I press the power button where it takes me back to the homepage but only for like 2 minutes and then starts to do the same thing again. One thing to note is it's not always the same area of the screen that becomes unresponsive.
I have tried doing a factory reset, hard reboot, and even used a custom ROM (CM 11 using Safestrap v4). I am still getting the same issue so now I believe it's some sort of hardware issue but not sure which. I would like to see if I can fix this as I did spent over 240 dollars on this device. Could it be the screen display and digitizer causing this issue or something else? There are no cracks in the screen and I do not believe it was ever dropped. If anyone can shed any light on what could be the problem that would be fantastic.
-Thanks
Matthew
So I've been having issues with the touchscreen for Kindle fire HDX 7" tablet. I have spoken to Amazon customer service which was no help and the only help they offered was for me to buy a new Kindle which is unacceptable in my opinion.
When I first turn on my tablet everything is working fine with no issues, but after some light usage and maybe some internet browsing it starts to lock up. It almost seems like there's some memory leak issue where the RAM fills up too fast causing the device to become unresponsive. Some parts of the screen becomes unresponsive while other parts of the screen work ok especially when using the keyboard. The tablet seems to be completely responsive again if I press the power button where it takes me back to the homepage but only for like 2 minutes and then starts to do the same thing again. One thing to note is it's not always the same area of the screen that becomes unresponsive.
I have tried doing a factory reset, hard reboot, and even used a custom ROM (CM 11 using Safestrap v4). I am still getting the same issue so now I believe it's some sort of hardware issue but not sure which. I would like to see if I can fix this as I did spent over 240 dollars on this device. Could it be the screen display and digitizer causing this issue or something else? There are no cracks in the screen and I do not believe it was ever dropped. If anyone can shed any light on what could be the problem that would be fantastic.
-Thanks
Matthew
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