Saturday, 23 July 2016

Fingerprint Settings Menu Crash



Hi guys, New here, Had my G5 a good few months and absolutely love it!

I've not ran into any issues until yesterday evening 22/07/16. I did the software update, which was around 470mb, and since my fingerprints have not work, the phone then went into a Boot Loop, I restored it to factory settings and and then attempted to add some fingerprints, however each time I go into Settings > Fingerprints & Security > Fingerprints > Next, but as soon as I hit next the app immediately freezes and after a short period of time crashes with the usual message "Unfortunately com.android.settings isn't working" with the usual options to wait or exit, both result in exiting. I have tried reverting back to different stock roms but no luck, was hoping someone may have an idea of what is causing it. I have been through all of the app settings resetting data and cache on various things. I also commented on the facebook app crash post as this was also occurring but reverting to a previous version of facebook solved that one.

Current Software Details are as follows:
Android Version 6.0.1
Android Security Patch Level 2016-06-01
Baseband Version MPSS.TH.2.0.c1.4-00032-M8996FAAAANAZM-1
Kernel Version 3.18.20
Build Number MMB29M
Software Version V10d-EUR-XX

Thanks!
DodgyChris



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