My wife got her new MI5 Pro on Saturday. Since then she's been having all sorts of issues which we feel are probably related.
She installed the Google Play Launcher and gave it auto start permissions etc. She also installed Spotify and downloaded music for use offline, as well as installing the "Nine" email client which she's used for ages on her old phone. The following morning she noticed missing home icons/widgets, offline music had gone and not all of her contacts from Nine were showing in the inbuild Contact App.
We've done some digging around. Initially I turned off the scheduled cleaner in the security app, thinking this was the culprit but the following morning the above items were gone again. She let me know yesterday that she'd found a post somewhere saying to turn off the Mi backup, which she did. This morning I got a message from her saying the stuff had disappeared again and she thinks the backup has run again despite her turning it off (I'm working away so can't see the phone).
These issues, combined with the Android Pay not working (all card readers say "unsupported card type") means the first 5 days with the phone have been nothing but frustration and it's likely to end up being launched through a window.
Has anyone any ideas?
She installed the Google Play Launcher and gave it auto start permissions etc. She also installed Spotify and downloaded music for use offline, as well as installing the "Nine" email client which she's used for ages on her old phone. The following morning she noticed missing home icons/widgets, offline music had gone and not all of her contacts from Nine were showing in the inbuild Contact App.
We've done some digging around. Initially I turned off the scheduled cleaner in the security app, thinking this was the culprit but the following morning the above items were gone again. She let me know yesterday that she'd found a post somewhere saying to turn off the Mi backup, which she did. This morning I got a message from her saying the stuff had disappeared again and she thinks the backup has run again despite her turning it off (I'm working away so can't see the phone).
These issues, combined with the Android Pay not working (all card readers say "unsupported card type") means the first 5 days with the phone have been nothing but frustration and it's likely to end up being launched through a window.
Has anyone any ideas?
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