Saturday 2 July 2016

Cannot apply OTA - Red Exclamation mark



Hi,

I hope someone can help me. My HTC 1 (UK, Unlocked) was rooted and had TWRP. The 1.80.401 update is now out, so I did the following:

-Restored Stock System
-Restored Stock Recoverd
-Factory reset the phone
-Download the update

Now after the download, the phone reboots and the OTA is applied, but it gets to 25% then displayed a strange red exclamation mark. I can reboot, and the phone still works but the software hasnt been upgraded.

Could someone please help me? I have no idea what the issue is.

Many thanks



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