Sunday 31 July 2016

Can't factory reset Moto g xt1032



My phone is being slow lately so I've decided to do a factory reset. I own a Moto g xt1032. I did some stuff with ROMs but they didn't work and I gave up about that.

Whenever I try to factory reset via settings my phone shuts down and goes into some menu (forgot the name). I have the options recovery factory barcode etc. But my phone didn't factory reset or anything.

Then I read I need to go into recovery mode and choose to wipe everything. As always whenever I try to start recovery mode it just says "boot up failed"

I just want to reset everything and I don't need to backup as I don't really have anything special on here.

Thanks in advance



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