Hi folks.,
Daughter has a Moto G. It constantly powers on - goes to the "M" boot screen for a few moments then a sort-of black screen, although the screen is actually on - it is just displaying black pixels. It just stays there.
With a couple of long presses of the power button I can get it to turn off and then, if I'm quick, I can do the power/vol down combo to get into Fastboot menu.
HOWEVER - whatever option I choose Factory/Recovery whatever (other than the Barcodes - which shows the Barcodes) it just goes straight to the "M" screen for a few seconds and then the sort-of black screen again.
It's been a long time since I fiddled with Android stuff (I'm Windows Phone) so any help and guidance for an old idiot like me would be greatly appreciated.
TIA
SP
Daughter has a Moto G. It constantly powers on - goes to the "M" boot screen for a few moments then a sort-of black screen, although the screen is actually on - it is just displaying black pixels. It just stays there.
With a couple of long presses of the power button I can get it to turn off and then, if I'm quick, I can do the power/vol down combo to get into Fastboot menu.
HOWEVER - whatever option I choose Factory/Recovery whatever (other than the Barcodes - which shows the Barcodes) it just goes straight to the "M" screen for a few seconds and then the sort-of black screen again.
It's been a long time since I fiddled with Android stuff (I'm Windows Phone) so any help and guidance for an old idiot like me would be greatly appreciated.
TIA
SP
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